Quote of the day: A sales strategy that never fails

But for some reason, he didn’t think twice about upgrading his second-generation iPhone to the latest operating system release, OS 4. Big mistake. Although his phone is technically functional after the upgrade, it offers the performance of a brick. He’s so very, very disappointed—mostly with himself. On the other hand, that didn’t stop him from ordering a new iPhone 4 to address the situation!

Sean Chandler’s dog.